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Call Recording

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Description

Secure, user-friendly cloud-based call recording for business

Analyze and improve agent performance. Resolve customer complaints better and with more transparency. Identify areas of improvement in customer experience. Advanced call recording pushes service to the next level.

Key Features

  • Download multiple call recording files
  • File compression to reduce HDD storage
  • Automatic call recording / on demand call recording option
  • Recording storage limit alarm notification
  • Consent request announcement option
  • Search options (date/time, duration, phone number)

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