iPECS CCX Report Plus
Description
Key Features
- Web based agent and dashboard
- Proprietary integration
- Accessible from anywhere
- Automatic report scheduling
- Wallboard and alert management
- Reports generated as PDF or Excel files
- Real-time reports and wallboard
- Individual agent reporting and statistics
- Over 100 powerful reports
- System performance monitoring
- Service level reports
- Powerful carrier tariff interface
- TAPI based call control
- Same level CRM integration as iPECS CCX
Reviews
There are no reviews yet.