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iPECS CCX Report Plus



Key Features

  • Web based agent and dashboard
  • Proprietary integration
  • Accessible from anywhere
  • Automatic report scheduling
  • Wallboard and alert management
  • Reports generated as PDF or Excel files
  • Real-time reports and wallboard
  • Individual agent reporting and statistics
  • Over 100 powerful reports
  • System performance monitoring
  • Service level reports
  • Powerful carrier tariff interface
  • TAPI based call control
  • Same level CRM integration as iPECS CCX


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